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In his white paper, ‘Competition and cooperation in the cross-border e-commerce ecosystem’, Tom Forbes draws similarities between Charles Darwin’s theory of evolution and how postal operators have adapted thus far to the rise in e-commerce and challenges of cross-border deliveries.

Paul Galpin, managing director, P2P Mailing, examines the trend for consumers opting for tracked delivery when ordering online and highlights the importance of meeting the delivery service needs and expectations of today’s customers

Solystic discusses how e-commerce growth is paving the way for greater cooperation, and how virtual identification may be the key to a standardized approach