In a carrier market that can be clearly differentiated by the quality of service on offer, Neil Jackson, chief executive, Triangle Management Services, calls on retailers to use growing insight into what constitutes the total cost of delivery, from late to lost goods, returns to complaints handling, and pay for a service that will truly reflect customer expectation.
Search Results: innovative (620)
Automation Technology of the Year: XMS (eXtended Mail Sorter) from Solystic Postal automation involves widely…
Due to new technologies, especially in the field of batteries, and to the need to tackle climate change, we now see a true fresh start to the use of electric vans all over the world. This is particularly true in the postal sector, with operators wishing to cut their CO2 emissions through the use of electric vans as well as electric delivery tricycles or bicycles.
Automation Technology of the Year: WebCoding from Prime Vision/TNT Shore Postal automation involves widely diverse…
Postal services play a key role in many countries, providing access to basic communication and transaction services. Public postal operators are among the largest employers and most trusted retail network operators in each country, generating hundreds of billions of dollars in revenue.
Automation Technology of the Year: Visicon Singulator from Siemens Today’s version of the Siemens Visicon…
Even in the current challenging economic climate there are a number of rapidly growing transportation and logistics companies who are cleverly employing technology to enable them to take on the established major players. Dave Upton looks at how these companies will be the stars of the future and the ones that don’t embrace technology will not.
When seen purely as a telecom network, the postal service is fascinating and unique. It shares with any other government network the reality of hundreds of thousands of users, often handling very sensitive data.
There has been a lot of discussion recently regarding the future of the postal industry and the need for traditional services to adapt in order to remain sustainable. This discussion has not always taken into account that while technology has been a major challenge to the industry it has also helped provide the solutions. David Picton explains more
Ever since the government announced a review of the UK postal services market in December 2007 there has been an underlying element of uncertainty within the mail market. Some of that was removed when Richard Hooper published his long awaited report: Modernise or decline: policies to maintain the universal postal service in the United Kingdom, on 16 December 2008.