Paul Galpin, managing director of P2P Mailing, outlines the importance of developing a customer-friendly returns platform if customer relationships are to be nurtured and extended beyond the festive period
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Michael Holt, FedEx Express senior vice president operations Europe, talks to Postal Technology International about the company’s success in the air freight business and its plans for the future
Augmented reality could revolutionize the way postal services handle, sort and deliver mail. But will postal services be able to adapt to this strange new technology? Richard N Williams finds out
To truly exceed in the e-commerce world, should postal operators develop partnerships with e-retailers? Liz Morrell finds out
Paul Bray takes a close look at the future of direct mail and whether there is any truth behind its predicted demise
Automation Technology of the Year: Siemens’ CFC 3004 Sonja Frantz, vice president of Siemens Postal…
Royal Mail beat its First Class and Second Class quality targets during the summer months,…
Royal Mail has announced a further £120 million phase of capital investment as part of…
Post Offices should take a leaf out of Austria’s book and leave their stamp on the church. Guy Mucklow explains more
Europe ‘s postal market is undergoing a period of change as markets open to increased competition. With postal providers jockeying for position so the number of services and options available to bulk mailers gradually increases. Richard Thompson, Managing Director, Pitney Bowes, outlines how technology and services are enabling businesses to navigate this choice to optimise postage efficiency and spend.