Consumer online shopping behavior has changed for good, and retailers need to take note. While…
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Apparel company Zara has provoked digital outrage by implementing a fee of £1.95 (US$2.03) for customers…
According to research undertaken by the shipping platform nShift, almost three-quarters of customers (72.5%) say…
Malta’s national postal operator, MaltaPost, has announced a partnership with New York-based LogiNext that will see the…
Royal Mail is rolling out a new feature where photos taken as confirmation of delivery…
Software sits at the core of the e-commerce customer experience, from pre-purchase through to last-mile…
Parcel delivery provider DPD UK has partnered with addressing technology company what3words to provide customers…
In a survey conducted by the delivery software company Sorted, 81% of customers reported that…
Parcel tracking platform Parcel Monitor has unveiled the findings from research taking a deeper look…
When the consumer charity Citizens Advice surveyed customers of the top five parcel firms, they…