Royal Mail is rolling out a new feature where photos taken as confirmation of delivery…
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Software sits at the core of the e-commerce customer experience, from pre-purchase through to last-mile…
Parcel delivery provider DPD UK has partnered with addressing technology company what3words to provide customers…
In a survey conducted by the delivery software company Sorted, 81% of customers reported that…
Parcel tracking platform Parcel Monitor has unveiled the findings from research taking a deeper look…
When the consumer charity Citizens Advice surveyed customers of the top five parcel firms, they…
UK independent carrier Yodel has announced the launch of its updated customer app, aimed at…
Cainiao, the logistics arm of Alibaba Group, has launched its first free goods return service…
An Post, the national postal operator for the Republic of Ireland, has launched an information…
Delivery management platform Parcelhub has become a member of the Institute of Customer Service (ICS),…