Search Results: customer (3433)

Paul Galpin, managing director, P2P Mailing, examines the trend for consumers opting for tracked delivery when ordering online and highlights the importance of meeting the delivery service needs and expectations of today’s customers

Ian Kerr, founder of the Postal Hub Podcast, explores the different delivery methods posts are adopting to increase their first-time parcel delivery rates to unattended addresses 

Dr Markus Kückelhaus, director, research and development, DHL Customer Solutions and Innovation, explains how the Internet of Things (IoT) presents a unique technology transition that will touch all our lives and have major implications for the business of logistics.