Could the use of drones for postal delivery ever be commercially and practically viable? Paul Willis finds out
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In a carrier market that can be clearly differentiated by the quality of service on offer, Neil Jackson, chief executive, Triangle Management Services, calls on retailers to use growing insight into what constitutes the total cost of delivery, from late to lost goods, returns to complaints handling, and pay for a service that will truly reflect customer expectation.
DHL Global Forwarding has developed two novel transport solutions for the automotive industry. The collapsible…
Royal Mail has announced a further £120 million phase of capital investment as part of…
Michael Gesper reflects on what could be achieved if postal operators give their customers an insight into operational processes and performance.