Jared Miniman, senior engagement manager at Deloitte Digital, talks to Postal Technology International about the traits and habits of the Millennial generation
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Matthew Napleton, marketing director at Zizo, explores the best way to identify indiviual parcel costs and how to use that information to maximize profit margins
Is the European Commission on the right road to providing choice and change in cross-border e-commerce deliveries? Brendan Pittaway examines the progress made so far
How is click and collect shaping the postal world? Saul Wordsworth investigates
Paul Galpin, managing director of P2P Mailing, outlines the importance of developing a customer-friendly returns platform if customer relationships are to be nurtured and extended beyond the festive period
Michael Holt, FedEx Express senior vice president operations Europe, talks to Postal Technology International about the company’s success in the air freight business and its plans for the future
Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry.
The growth of domestic express delivery is lagging behind the rapid growth of e-commerce in China, raising concerns about how well logistics players can handle increasing volumes. Paul Willis looks at what is being done to create a smarter Chinese logistics network
Paul Bray takes a close look at the future of direct mail and whether there is any truth behind its predicted demise
Although the impending privatisation of the UK’s Royal Mail has been openly discussed for some time, it did come as a surprise to some in the sector to hear the true extent of their financial difficulties. Surely this is going to deter would-be investors unless the organisation has a clear strategy to present outlining how it intends to become more profitable?