A review of the latest book by Derek Osborn – Reinventing The Post: Changing Postal Thinking
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Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry.
With the huge increases in the postal rate announced this week by the Royal Mail, it’s important that Britain’s SMEs are not caught out.
Although the impending privatisation of the UK’s Royal Mail has been openly discussed for some time, it did come as a surprise to some in the sector to hear the true extent of their financial difficulties. Surely this is going to deter would-be investors unless the organisation has a clear strategy to present outlining how it intends to become more profitable?
Postal services play a key role in many countries, providing access to basic communication and transaction services. Public postal operators are among the largest employers and most trusted retail network operators in each country, generating hundreds of billions of dollars in revenue.
Michael Gesper reflects on what could be achieved if postal operators give their customers an insight into operational processes and performance.
Europe ‘s postal market is undergoing a period of change as markets open to increased competition. With postal providers jockeying for position so the number of services and options available to bulk mailers gradually increases. Richard Thompson, Managing Director, Pitney Bowes, outlines how technology and services are enabling businesses to navigate this choice to optimise postage efficiency and spend.