How is click and collect shaping the postal world? Saul Wordsworth investigates
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Pól Sweeney, managing director Europe & CTO, Airclic shares his thoughts on how postal operators can improve consitnecy through automation
Michael Holt, FedEx Express senior vice president operations Europe, talks to Postal Technology International about the company’s success in the air freight business and its plans for the future
Augmented reality could revolutionize the way postal services handle, sort and deliver mail. But will postal services be able to adapt to this strange new technology? Richard N Williams finds out
Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry.
To truly exceed in the e-commerce world, should postal operators develop partnerships with e-retailers? Liz Morrell finds out
Royal Mail beat its First Class and Second Class quality targets during the summer months,…
Although the impending privatisation of the UK’s Royal Mail has been openly discussed for some time, it did come as a surprise to some in the sector to hear the true extent of their financial difficulties. Surely this is going to deter would-be investors unless the organisation has a clear strategy to present outlining how it intends to become more profitable?
Automation Technology of the Year: WebCoding from Prime Vision/TNT Shore Postal automation involves widely diverse…
In an industry where reputations are made on the promise of timely and accurate delivery, an internet tracking website – where progress can be monitored from depot to door – is the latest battleground in customer service. David Quin looks at how the delivery driver is a key player in this battleground.