Joris D’Incà, Michael Lierow and Sebastian Janssen from management consultancy firm Oliver Wyman explore Amazon’s potential move into the delivery logistics sector and how existing companies in the field can prepare for a new competitor
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Matthew Napleton, marketing director at Zizo, explores the best way to identify indiviual parcel costs and how to use that information to maximize profit margins
Michael Holt, FedEx Express senior vice president operations Europe, talks to Postal Technology International about the company’s success in the air freight business and its plans for the future
Postal Technology International spoke to Ian Davidson, president of SMB Mailing Europe at Pitney Bowes, at this year’s Post-Expo event in Stockholm, Sweden about the company’s latest developments and plans for the future
Dr. Franklin Ali PhD, Chairman, Trinidad & Tobago Postal Corporation (TTPost), explains how changing customer demands and technology developments might spell the end of the Universal Postal Service
A review of the latest book by Derek Osborn – Reinventing The Post: Changing Postal Thinking
The growth of domestic express delivery is lagging behind the rapid growth of e-commerce in China, raising concerns about how well logistics players can handle increasing volumes. Paul Willis looks at what is being done to create a smarter Chinese logistics network
Paul Bray takes a close look at the future of direct mail and whether there is any truth behind its predicted demise
Could the use of drones for postal delivery ever be commercially and practically viable? Paul Willis finds out
In a carrier market that can be clearly differentiated by the quality of service on offer, Neil Jackson, chief executive, Triangle Management Services, calls on retailers to use growing insight into what constitutes the total cost of delivery, from late to lost goods, returns to complaints handling, and pay for a service that will truly reflect customer expectation.