On March 31, 2015, ByBox announced an internal restructure with the appointment of Dan Turner as CEO of ByBox Networks and Steve Huxter and chief technical officer of ByBox Field Support. Postal Technology International investigates what the new structure means for the company
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Dick Stead, executive chairman for Yodel, talks to Postal Technology International about the improving standards at the company and the efforts being made to repair a damaged reputation
Is the European Commission on the right road to providing choice and change in cross-border e-commerce deliveries? Brendan Pittaway examines the progress made so far
How is click and collect shaping the postal world? Saul Wordsworth investigates
Augmented reality could revolutionize the way postal services handle, sort and deliver mail. But will postal services be able to adapt to this strange new technology? Richard N Williams finds out
Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry.
Could the use of drones for postal delivery ever be commercially and practically viable? Paul Willis finds out
In an industry where reputations are made on the promise of timely and accurate delivery, an internet tracking website – where progress can be monitored from depot to door – is the latest battleground in customer service. David Quin looks at how the delivery driver is a key player in this battleground.
Europe ‘s postal market is undergoing a period of change as markets open to increased competition. With postal providers jockeying for position so the number of services and options available to bulk mailers gradually increases. Richard Thompson, Managing Director, Pitney Bowes, outlines how technology and services are enabling businesses to navigate this choice to optimise postage efficiency and spend.