Paul Galpin, managing director of P2P Mailing, outlines the importance of developing a customer-friendly returns platform if customer relationships are to be nurtured and extended beyond the festive period
Michael Holt, FedEx Express senior vice president operations Europe, talks to Postal Technology International about the company’s success in the air freight business and its plans for the future
Postal Technology International spoke to Ian Davidson, president of SMB Mailing Europe at Pitney Bowes, at this year’s Post-Expo event in Stockholm, Sweden about the company’s latest developments and plans for the future
Dr. Franklin Ali PhD, Chairman, Trinidad & Tobago Postal Corporation (TTPost), explains how changing customer demands and technology developments might spell the end of the Universal Postal Service
A review of the latest book by Derek Osborn – Reinventing The Post: Changing Postal Thinking
Augmented reality could revolutionize the way postal services handle, sort and deliver mail. But will postal services be able to adapt to this strange new technology? Richard N Williams finds out
Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry.
To truly exceed in the e-commerce world, should postal operators develop partnerships with e-retailers? Liz Morrell finds out
DHL is stepping up its online marketing activities and has commissioned Razorfish, a creative specialist…
The growth of domestic express delivery is lagging behind the rapid growth of e-commerce in China, raising concerns about how well logistics players can handle increasing volumes. Paul Willis looks at what is being done to create a smarter Chinese logistics network