Although the impending privatisation of the UK’s Royal Mail has been openly discussed for some time, it did come as a surprise to some in the sector to hear the true extent of their financial difficulties. Surely this is going to deter would-be investors unless the organisation has a clear strategy to present outlining how it intends to become more profitable?
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Automation Technology of the Year: WebCoding from Prime Vision/TNT Shore Postal automation involves widely diverse…
Postal services play a key role in many countries, providing access to basic communication and transaction services. Public postal operators are among the largest employers and most trusted retail network operators in each country, generating hundreds of billions of dollars in revenue.
The USPS is changing its regulations of tobacco shipments from the US to military postal…
The US Postal Service will enforce its restrictions on the mailing of almost all tobacco…
Automation Technology of the Year: Visicon Singulator from Siemens Today’s version of the Siemens Visicon…
Royal Mail has announced a further £120 million phase of capital investment as part of…
Michael Gesper reflects on what could be achieved if postal operators give their customers an insight into operational processes and performance.
In an industry where reputations are made on the promise of timely and accurate delivery, an internet tracking website – where progress can be monitored from depot to door – is the latest battleground in customer service. David Quin looks at how the delivery driver is a key player in this battleground.
Any direct mail campaign depends on careful planning to ensure that response rates are high and sales conversions numerous. A number of factors can intervene and impact its outcome. Richard Higginbotham explains more