Augmented reality could revolutionize the way postal services handle, sort and deliver mail. But will postal services be able to adapt to this strange new technology? Richard N Williams finds out
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Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry.
To truly exceed in the e-commerce world, should postal operators develop partnerships with e-retailers? Liz Morrell finds out
The growth of domestic express delivery is lagging behind the rapid growth of e-commerce in China, raising concerns about how well logistics players can handle increasing volumes. Paul Willis looks at what is being done to create a smarter Chinese logistics network
Paul Bray takes a close look at the future of direct mail and whether there is any truth behind its predicted demise
Could the use of drones for postal delivery ever be commercially and practically viable? Paul Willis finds out
In a carrier market that can be clearly differentiated by the quality of service on offer, Neil Jackson, chief executive, Triangle Management Services, calls on retailers to use growing insight into what constitutes the total cost of delivery, from late to lost goods, returns to complaints handling, and pay for a service that will truly reflect customer expectation.
Automation Technology of the Year: XMS (eXtended Mail Sorter) from Solystic Postal automation involves widely…
Although the impending privatisation of the UK’s Royal Mail has been openly discussed for some time, it did come as a surprise to some in the sector to hear the true extent of their financial difficulties. Surely this is going to deter would-be investors unless the organisation has a clear strategy to present outlining how it intends to become more profitable?
Automation Technology of the Year: Visicon Singulator from Siemens Today’s version of the Siemens Visicon…