Automation Technology of the Year: Visicon Singulator from Siemens Today’s version of the Siemens Visicon…
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In an industry where reputations are made on the promise of timely and accurate delivery, an internet tracking website – where progress can be monitored from depot to door – is the latest battleground in customer service. David Quin looks at how the delivery driver is a key player in this battleground.
The protection of workers’ rights and the advancement of a universal quality service in an environment of sustainable development cannot be forgotten in today’s challenging market
The increasing demand for an interactive consumer marketplace has led to modernisation in the postal industry being something of a buzzword at the moment. With this in mind, Simon Campbell looks at how posts can bring together physical and electronic delivery