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TERMINAL DUES : Critics of terminal dues, the practice of reimbursing posts for delivering international mail, say it distorts the market. At its recent congress, the UPU addressed these criticisms. Richard N Williams investigates the proposed changes
CYBER SECURITY : The world’s posts hold vast amounts of data, which makes them prime targets for cyberattackers – A fact Australia Post and the USPS know only too well. How can posts better protect their data, customers and staff against cybercrime? Paul Willis reports
SUPPORTING SMES : How can posts better help SMEs navigate the cross-border e-commerce maze? Liz Morrell finds out
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