Canada Post has entered into an agreement to transition Innovapost – its IT shared-service provider – to Deloitte Canada, a leader in IT operations and solutions, in a bid to boost its digital capabilities for customers.
As part of the transition, Canada Post will retain Innovapost’s in-house expertise to provide strategic leadership for the company’s IT agenda and the agility to bring innovations to customers more quickly.
“Today is the start of an exciting journey to transform Canada Post’s information technology model so that we can better meet the demands of our customers, particularly in the competitive parcel market,” commented Doug Ettinger, president and CEO of Canada Post. “This change not only enhances our strategic focus, it also ensures we have the world-class expertise in place to deliver results for Canadians.”
As part of the agreement, Deloitte will deliver and support Canada Post’s day-to-day IT operational services and provide IT services to Canada Post and its group of companies going forward.
“We welcome the opportunity to provide Canada Post with strategic support to serve the changing needs of their customers and Canadians more broadly today, and to make available the latest technologies needed to build an inclusive and resilient digital future,” said Anthony Viel, CEO at Deloitte Canada.
“The Innovapost team will complement our team to inspire innovation, collaboration with organizations to evolve their business, economic growth and productivity. Collectively, we will chart an accelerated path enabling Canada Post to remain competitive and grow in today’s disruptive technology landscape.”
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