As part of its Post26 modernization strategy, Australia Post has launched a new five-member panel of technology service providers to support its delivery of industry-leading digital experiences for customers and its workforce.
The new panel comprises Capgemini, Deloitte, Kyndryl, IBM and Infosys – all organizations with global reach and specialist talent – and will help Australia Post streamline its technology investment processes.
The panel will have access to upcoming contract tenders with Australia Post through a model known as ‘strategic partnering’. This method, which has been tried and tested around the world, will help Australia Post reduce duplication and focus on key relationships, according to Australia Post’s executive general manager enterprise services, Michael McNamara.
“This is a new approach for Australia Post that will allow us to deliver the highest quality outcomes for our customers and team members in a highly competitive market,” he said.
“As Australia Post works to become financially sustainable, it makes sense to streamline and reduce the number of technology providers we work with. This creates economies of scale and greater flexibility to bring in specialist resources as and when we need them for significant projects.
“All five panel members are major players in the technology field, whose enormous depth of capability and experience will be crucial to delivering our future ambitions and priorities.”
The announcement is part of an ongoing focus to partner with leading technology companies and follows the renewal of two significant contracts with Salesforce and Microsoft.