Malaysia’s national postal and parcel service provider Pos Malaysia Berhad has opened its 50th Pos Shop, continuing its support of local businesses while providing a convenient retail experience for Malaysians.
The newest Pos Shop, situated on Jalan Dato Keramat in Penang, marks the successful delivery of the company’s goal of opening 50 Pos Shop locations nationwide. These outlets have served over 630,000 customers since the concept was first launched in May 2023.
Charles Brewer, group chief executive officer of Pos Malaysia, commented, “We are delighted to unveil our latest Pos Shop outlet to the Georgetown community, offering a convenient and comprehensive retail experience that goes beyond traditional post and parcel services. The Dato Keramat store is our fifth location in Penang, underscoring Pos Malaysia’s commitment to bringing our services closer to Penangites, enhancing the way we serve them and ensuring we remain very relevant.”
Spanning more than 800ft2 , Pos Shop Dato Keramat combines a fully operational post office alongside the retail space. It offers services such as parcel drop, bill payments, mobile and e-wallet reloads and a range of everyday essentials. The outlet also features the popular Pos Kafe, where customers can enjoy freshly brewed coffee and light ‘ready-to-eat’ snacks.
Speaking at the opening on the new Pos Shop on January 17, YAB Chow Kon Yeow, chief minister of Penang, said, “The opening of the Pos Shop Dato Keramat outlet showcases Pos Malaysia’s dedication to its transformation efforts, adapting to the changing needs of customers in an increasingly digital world. By integrating modern retail offerings with the reliability of traditional postal services, Pos Malaysia bridges the gap between the physical and digital realms to provide greater convenience and accessibility for customers from all walks of life.
“I commend Pos Malaysia for this refreshing and innovative concept, and I believe Pos Shop will undoubtedly benefit the people of Penang and our local business community for years to come.”