Australia Post has opened its fourth Community Hub @ Post in Williamstown – its first in Victoria – transforming the post office into a modern retail space with an extensive renovation.
The facility features BindiMaps, a world-first indoor navigation tool designed to assist customers with vision impairment or disabilities, as well as contemporary Aboriginal art from Bayley Mifsud with a custom mural for the on-site parcel lockers.
The Williamstown Community Hub offers products from local artisans through Pop Up @ Post, banking through Bank@Post, passport and ID services and all parcel and letter mailing services.
Kate Foley, Australia Post general manager, retail operations south, said, “Our newest Community Hub @ Post in Williamstown marks another step in our commitment to supporting and connecting with the local communities we serve, providing a location for us to test new concepts and see how variations of these can be implemented across our broader network.
“This hub is uniquely designed to meet the needs of the Williamstown community, redefining the customer experience and offering opportunities for local businesses to collaborate and grow.”
Williamstown Post Office is the fourth Community Hub @ Post to open in Australia, following the successful launch of the first Community Hub in Orange (New South Wales) in October 2023 and the opening of the Burnie (Tasmania) and Noosa Heads (Queensland) locations in June and September this year, respectively.