In a bid to strengthen its parcel businesses, logistics specialist Whistl has created the Parcelhub brand that will consolidate its Whistl Parcels and Parcelhub services into one solution.
The new brand caters for both large volume and SME multi-channel e-commerce retailers and brands that benefit from the scale of the Whistl Group through a network of depots nationwide. It also gives access to cost and efficiency benefits by consolidating customer volumes through the Parcelhub Carrier Management System.
Parcelhub will also offer a high-level customer service capability, a multi-carrier service offering, easy IT integration and access to proactive tracking support to reduce delivery failure rates and enhance the end-user delivery experience.
Nick Wells, executive chairman, Whistl, said, “I am delighted that we have simplified our parcels offering to the market through one brand, Parcelhub. Now e-commerce businesses both large and small can access through one contact our scalable multi-carrier solutions that provide top rate customer service, competitive pricing and a can-do-attitude to enhance the end-user delivery experience.”
Steve Marjoram, managing director, Parcelhub, added, “This is an exciting time for the team as we go to market with delivery solutions that are simple and scalable. We pride ourselves on being easy to deal with, we take the hassle out of delivery management. The team is working hard on continual development of the services customer receive from Parcelhub and we look forward to announcing new additions to our service offering in the coming months.”