Deutsche Post DHL has partnered with housing provider Vonovia to set up DHL packing stations in its neighborhoods in Germany and enable Vonovia’s tenants to receive and send parcels around the clock.
The first packing stations have already been put into operation in the Berlin area. Further DHL packing stations at Vonovia locations will follow throughout Germany in the next few months of 2023. Together, the two companies plan to set up several hundred vending machines. The interventions in the existing infrastructure are minimal – a few square meters and a concrete floor slab are enough to build a packing station.
Registration for the free Packstation service is done on DHL’s website, and packages and parcels can then be received directly at the packing station. Collections work via the Post & DHL app.
Returns and all other stamped shipments can also be sent without registration via the Packstation. Tenants of Vonovia can therefore pick up packages and parcels conveniently after work, shopping or sports directly in their quarters.
Alexander Weihe, head of innovation and business at Vonovia, said, “We are pleased about the cooperation with Deutsche Post DHL, which enables us to offer a digitally controlled service nationwide that benefits our tenants. With this innovation, we further contribute to customer satisfaction. Because the packing station is in front of your own front door, it saves a lot of walking. In addition, the environment is relieved.”
Ole Nordhoff, who heads product management in Deutsche Post DHL’s post and parcel Germany division, commented, “We already offer our customers more than 11,500 packing stations nationwide, but the cooperation with Vonovia enables us to offer this special service to even more people. We introduced the pack stations service in 2003 as the first company in the German market and have consistently developed it since then. Today, we can also offer packing stations whose power supply runs via solar energy and which are therefore particularly environmentally friendly.”
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