As the industry celebrates World Post Day today (October 9), the Universal Postal Union (UPU) has declared Deutsche Post and Swiss Post as the best postal service providers in the world.
These findings are based on the UPU’s 2024 Integrated Index for Postal Development (2IPD), an annual study analyzing the development and performance of 174 postal service operators around the globe.
Switzerland has maintained its position as the world leader in postal development for the eighth year in a row, with Germany sharing the top spot for the first time.
Nikola Hagleitner, CEO of Post & Parcel Germany for DHL Group, which owns Deutsche Post, commented, “I am delighted for our strong team that we have received this internationally prestigious award. This shows that customers worldwide can rely on Deutsche Post and its services ‘made in Germany’.”
The international study examines four criteria: reliability, international network reach, relevance of the postal portfolio and resilience (robustness and willingness to innovate). Additional points were also awarded for shipment tracking, data quality and carbon savings. Deutsche Post secured top marks in all categories.
The award will be presented to Deutsche Post today (October 9) in Bern, where the UPU is headquartered, as part of the festivities for World Post Day. The UPU is also celebrating its 150th anniversary today.