For the next three months, Singapore Post (SingPost) will trial the use of MRT trains for postal collection for the first time, in partnership with Stellar Lifestyle.
From June 25, the pilot study will explore the benefits of utilizing MRT trains to collect postal items relating to operational cost efficiencies and carbon emission savings.
Postal service will be integrated within train stations, with pre-selected mail ambassadors using the Tampines and Raffles Place MRT stations to bring postal items to SingPost’s sorting facility near Paya Lebar MRT station daily, traveling on trains on the East-West Line between 11:00am and 2:00pm.
Up to two mail ambassadors, identified by their SingPost uniforms, will make the collection each day, riding in MRT cabins that Singaporeans are familiar with.
Tony Heng, president of Stellar Lifestyle, a business arm of SMRT, the multimodal public transportation operator in Singapore, said, “We are excited to partner SingPost on this pilot that leverages the island-wide train network operated by SMRT. We remain on the lookout for new opportunities with like-minded companies to not only enrich the commuter experience but also drive positive change or impact to the communities we serve.”
Shahrin Abdol Salam, chief executive officer for Singapore, SingPost, added, “SingPost is heartened to deepen our partnership with Stellar Lifestyle, leveraging their expertise within the transportation ecosystem to explore solutions in facilitating urban logistics in Singapore. Furthermore, the extension of our collaboration with Stellar Lifestyle will continue to bring convenience to consumers and SMEs by strategically situating our service points along key transportation nodes across Singapore.
“The extensive rail network is highly accessible, hence allowing us to bring our services closer to the community, seamlessly integrating into their daily routines. Together, we will forge forward through innovation to better serve our customers and contribute toward a progressive Singapore.”
SingPost opened its first standalone POPStop in March 2024, at Tampines MRT station, aimed at bringing greater convenience to commuters by integrating parcel drop-offs and returns as part of their daily commutes.
SingPost and Stellar Lifestyle plan to expand the trial to more train stations across all other SMRT-operated lines, should the pilot be successful. SingPost will also determine where more POPStops and service points can be located to provide greater convenience to local communities.