The Philippine Postal Corporation (PHLPost) has moved up to level 5 in the Universal Postal Union (UPU) Integrated Index for Postal Development (2IPD) ranking, highlighting the country’s commitment to advancing its postal services. It was previously ranked four in 2023 and 2022.
The 2IPDs ranking assesses the performance and development of postal systems globally based on key metrics such as reliability, reach, relevance and resilience. PHLPost’s improved ranking underscores its efforts and its initiatives to modernize and enhance postal services in alignment with international standards while prioritizing good governance and transparency in its operations.
“We are extremely proud of this achievement. When I took office in 2023, we were level 4, my goal is to move up to level 6 by the end of President Marcos’s term. And moving another notch higher after a year, we are very much delighted that the UPU sees the progress of the Philippines,” said postmaster general and CEO Luis D Carlos of PHLPost.
“This is a reflection of our dedication to improving postal operations and services in the country through good governance. Our leveling up to level 5 is a testament to the hard work that we continue to implement to serve the Filipino people better.”
Operational improvements
To bolster its operational efficiency, PHLPost has collaborated with international counterparts including Japan’s Ministry of Internal Affairs and Communications and Japan Post in March 2024. This collaboration aimed to enhance mail dispatch and operations, thereby improving PHLPost’s 2IPD score in terms of reliability.
PHLPost has also enhanced mail and parcel delivery systems and expanded partnerships with e-commerce platforms. These developments have significantly improved the efficiency and accessibility of postal services nationwide, with domestic and international express mail delivery prices now 40% lower compared to leading couriers in the Philippines.
Additionally, PHLPost has strengthened its commitment to good governance and transparency by implementing stringent accountability measures, ensuring ethical practices and fostering public trust in its services.
The post stated that it “remains committed to further enhancing its operations, ensuring the Philippine postal system remains competitive and resilient in an increasingly digital and interconnected world”.