Australia Post has announced it will pay out a total of A$5.6m (US$3.7m) in remediation payments following the discovery of payroll systems errors from 2014 through until 2023.
The errors, which affected approximately 3,600 current and former staff members, were identified as part of a compliance review and the effected payroll systems have been corrected.
Australia Post will fully remediate any shortfall owed to current and former impacted team members with interest and superannuation where applicable, for the full period. The postal operator self-reported the matter to the Fair Work Ombudsman.
Sue Davies, executive general manager, people and culture, said, “We unreservedly apologize and are proactively contacting impacted current and former team members to ensure they receive their remediation payment.
“We have made the necessary adjustments to our systems and processes and will continue to undertake regular audits to ensure that any issues are promptly identified and addressed.”
Australia Post has begun contacting current and former team members about the remediation payments. Former team members who have changed their contact details since leaving Australia Post and think they might be affected can visit auspost.com.au/my-payroll.