SwipBox has announced that shoppers in Denmark will now be able to return their parcels via its Infinity parcel locker network and logistics provider Bring will be the first to offer first-mile parcel services via the parcel lockers.
Launched two years ago, the innovative app-operated agnostic parcel locker solution operates under the Nærboks brand name in Denmark, with several logistics providers delivering parcels throughout the network.
According to SwipBox, online shopping behavior has changed significantly since the coronavirus pandemic began and this has led to an increase in the utilization of its parcel lockers – as customers shop more online, they inevitably need to return more parcels.
Jens Rom, CEO at SwipBox, said, “At SwipBox we are always looking into new solutions and ways to be sure that we are ahead of the market’s needs and demands – and that we can deliver every time. It’s exciting news that Bring are ready to offer their customers the chance to safely return parcels throughout the network in order to create more convenience for the end users on the Danish market.”
The software that operates the SwipBox Infinity parcel lockers was designed to handle returns via its app. Customers simply need to register their parcel via the app and take it to their nearest locker.
Jens Lauge, strategic product developer at Bring, commented, “Reverse logistics is always a natural and integrated part of our value propositions. By adding the return service from the Nærboks parcel boxes, from which the customers first picked up their parcels, we will offer the 360° solution that our customers demand.”