Local Japanese businesses will now be able to offer direct delivery to Quadient’s open locker network thanks to the launch of the PUDO Access app.
The app has been designed for both small merchants and larger businesses with multiple locations, offering seamless access to over 7,000 multicarrier locations across Japan. Quadient lockers work as a multi-service hub for the community, hosting various service types beyond carrier parcel deliveries, including laundry, rental, recycling and repair services.
Key benefits that come with the new app, which will be launched in other countries soon, include:
- Enhanced customer experience – through the app, local businesses offer customers a convenient, secure and fast pickup or return alternative, even outside normal business hours, with no entry cost.
- Ease of use – the mobile app makes it easy to create unique order references without any integration, facilitating deliveries to the lockers.
- Flexibility – businesses can place their customers’ goods in the Quadient locker of their choice.
Benoit Berson, Quadient’s chief solution officer for lockers automation, said, “Our new PUDO Access mobile application is the perfect illustration of Quadient’s strategy to expand its parcel locker network adoption. We are now ready to offer local businesses seamless access to our technology, without needing to go through a system interfacing process.
“Our strong focus on innovation prioritizes flexibility, convenience and environmental responsibility. By simplifying access to our lockers without integration needs, we empower smaller and medium-size local businesses to enhance their operational efficiency and services, driving better customer satisfaction and loyalty.”