A new joint venture from DHL eCommerce and Poste Italiane has been launched in Italy that will provide customers with access to 10,000 user-friendly parcel lockers at key locations across the country.
The first locker under the new Locker Italia venture was opened today (September 16) in Rome. The lockers are carrier-agnostic to provide a “seamless and efficient experience, irrespective of the carrier”, according to the joint venture.
“With Locker Italia we are contributing to the further development of the e-commerce market,” explained Massimo Rosini, head of mail, parcel and distribution of the Poste Italiane Group. “We offer online shoppers an additional solution to manage their deliveries. Locker Italia represents technological innovation, security, nationwide service and sustainability. We will place the lockers in central and commercial areas of the cities, and we will also provide assistance to digitally empower citizens who may be less familiar with digital technologies.”
According to both companies, customers in Italy and Europe are reaping the benefits of the strategic partnership between DHL Group and Poste Italiane: DHL eCommerce is supporting Poste Italiane by connecting them with its European network, while Poste Italiane handles the delivery of parcels from DHL eCommerce and DHL Parcel Germany across Italy. This collaboration aims to provide customers with the highest level of service for parcel shipping and delivery.
“This launch [of Locker Italia] represents a major milestone in the strategic partnership between DHL Group and Poste Italiane. Since April, we have seamlessly integrated our DHL eCommerce parcel volumes into the extensive network of Poste Italiane. With the introduction of Locker Italia, our joint venture, we are introducing a new level of convenience and security in parcel delivery and shipping for both shippers and customers. Our aspiration with this provider-agnostic network is to become the leading locker provider in the Italian market,” said Pablo Ciano, CEO DHL eCommerce.