Aramex has launched a new PUDO service for its customers in Saudi Arabia and the United Arab Emirates (UAE) called Aramex Spot. The new last-mile delivery solution has been developed to enhance customer service and to accommodate the growing demand for more pick-up options.
For the service, Aramex has partnered with commercial locations to utilize their outlets as convenient PUDO locations for its customers’ shipments. Aramex has already partnered up with commercial locations and expects to grow to 150 Spot locations across Saudi Arabia and the UAE by the end of 2020.
Iyad Kamal, chief operating officer, Aramex, said, “This latest addition to our last-mile delivery solutions will allow the end recipient to conveniently pick-up their shipments from a nearby supermarket, pharmacy or other commercial outlets. We believe this is incredibly important and is in line with our strategy to increase operational efficiency while enhancing customer experience through innovative solutions. As for the Spot locations, they will benefit from the compensation they will receive per shipment and the increased footfall our customers will drive to their locations.”
Mohammed Sleeq, chief digital officer of Aramex, added, “Aramex Spot joins Aramex Fleet, our crowdsourcing delivery arm, together forming a zero-asset tech driven platform that supports our capacity scalability efforts on the last mile.”