DHL Express and Toshi, an on-demand and hyper-local delivery service provider, have joined forces to enable DHL to offer additional last mile options to online shoppers.
DHL Express e-commerce customers can now offer shoppers premium delivery options within the UK’s M25 area, including selected one- or two-hour delivery windows, seven days a week between 10:00am and 8:00pm. The service can be switched on by DHL customers, so no new systems or investment are required, and shoppers will automatically be presented with the additional paid options when they receive their delivery notification.
Abi Brodie, VP DHL Express, said, “We are delighted to partner with Toshi, a company that shares our passion for innovation and customer satisfaction. By integrating Toshi’s technology, we can offer our customers and their shoppers more precise and personalized delivery options, enhancing the final mile and arguably most important element of the e-commerce experience.”
Sojin Lee, founder and CEO of Toshi, said, “DHL is a global leader in express logistics, famous for quality, speed and reliability. With DHL’s strong presence in the premium e-commerce market, this partnership allows us to expand our reach, ensuring that more shoppers are able to enjoy a superior and luxury delivery experience.”
All Toshi deliveries are made via a fully electric fleet, aligning with DHL’s ongoing commitment to reduce emissions across its network and roll out of electric vehicles.