Zalando has partnered with Swiss Post and notime, the technology company for same-day and time-window-based deliveries, to enable selected customers in the Zurich area to receive their orders the same evening.
The trial follows Zalando’s successful expansion of same-evening delivery in Germany, which is now offered in more than 20 German cities.
“The higher level of satisfaction and loyalty due to fast evening delivery is reflected in our customers’ purchasing behavior: satisfied customers order more, and more frequently,” said Lisa Miczaika, vice president Central Europe and responsible for Zalando’s Swiss business. “We are therefore convinced that fast, flexible delivery and options such as same-evening or next-day delivery and returns pick-up will become the new standard in metropolises.”
Swiss Post is partnering with business customers such as Zalando to meet the growing needs of its customers. During this collaboration, the post will test how it can further improve the transport and delivery of orders on the same day, for example.
“We are delighted that Zalando has chosen us as its logistics partner and look forward to the results of the joint pilot project,” commented Dieter Bambauer, head of PostLogistics at Swiss Post.
Premium same-evening delivery is made exclusively by bicycles and e-vehicles that are optimized for urban logistics.
“In addition to time-flexible delivery down to the last mile, our climate-friendly transport system ensures a sustainable logistics approach that is forward-looking,” added Berko Sierau, head of research and innovation at notime.