French-based online marketplace vente-privee.com has partnered with e-commerce delivery platform MetaPack to help integrate the company’s new international delivery strategy.
Vente-privee.com ships more than 30 million parcels per year worldwide and has recently ramped up its international expansion with the acquisition of Privalia in Spain and Vente-Exclusive in Belgium, as well as a majority stake in the Swiss site eboutic.ch.
To respond to growing consumer expectations the group aims to widen its range of delivery solutions and offer its clients more choice, flexibility and clarity. The e-commerce site has now expanded its offering with out-of-home (OOH) delivery options such as pick-up and drop-off points, and in-store collection, and has future ambitions to implement secure lockers.
Sébastien Bellone, group transport director at vente-privee.com, said, “Consumers no longer tolerate uncertainty and expect a seamless customer experience. MetaPack is helping us implement an efficient logistics strategy, meaning that we can focus on our core business. By reducing carrier integration times and simplifying the management and maintenance of delivery flows, MetaPack’s technology allows us, essentially, to optimize our operational efficiency, limit the mobilization of our resources and accelerate implementation timeframes.”
Backed up by its catalogue of 400 carriers and 4,000 services across the world, MetaPack will enable the group to respond to specific circumstances and local constraints in France, Spain and Italy.
Pierre Soria, vice president, Southern Europe at MetaPack, said, “We are delighted to support vente-privee.com in its international delivery strategy. As the race is on for innovation and quality of service, the ability for retailers to fulfill their delivery promise to their customers is currently a considerable challenge. Offering services which meet consumers’ daily needs, especially on an international level, is a pre-requisite. Flexibility and operational excellence are essential for meeting ever-changing consumer expectations.”
September 13, 2016