E-commerce order-processing platform One Stop Order Processing (OSOP) has partnered with shipping and parcel data management provider NetDespatch to allow its customers to easily integrate with a range of UK carriers.
OSOP had experienced difficulties in integrating with Royal Mail and other parcel carriers’ delivery platforms, and was in the process of creating its own solution. However, the partnership with NetDespatch has allowed OSOP to respond almost immediately to the new Royal Mail requirement for 2D barcode labels. In addition to this, OSOP will now be able to boost the delivery options available to its customers by offering integration with most other UK carriers.
Jan Strassen, development manager for OSOP, said, “Prior to our partnership with NetDespatch we offered our customers a manual export, which involved exporting a file to their PC and then importing it to their courier. This worked reasonably well but having a fully linked system is a lot better and far more efficient. We were actually on the brink of developing our own solution, so the partnership with NetDespatch has easily saved us a year in development time.
“Using NetDespatch has enabled our software to provide a fully automated, end-to-end order processing system. We can now link fully with carrier systems and automatically retrieve parcel tracking details to send back to selling channels such as eBay and Amazon. Using NetDespatch gives us access to the carriers; it can be very difficult to create and maintain these relationships as a small company. I feel that we now have a voice that can be heard and think that this will really help us in the future.”
March 8, 2016