Ochama, the European omni-channel retail brand of JD.com Inc. has expanded its same-day pickup service to over 20 cities in the Netherlands, including newly added cities such as Utrecht and Leiden.
Customers can enjoy the service by placing orders before 10am, with pickup available in the afternoon at no extra cost. The service covers more than 20,000 items.
“Our goal is to provide competitive prices and faster service to customers by leveraging advanced automation technology to streamline our supply chain and logistics operations,” said Jason Zeng, head of merchandising at Ochama. “We are dedicated to offering a reliable and convenient shopping experience that adapts to the changing needs of our customers.”
Currently, Ochama provides home delivery services across 24 European countries. Its pickup service not only offers a flexible and economical delivery option but also supports local SMEs and corner shops by enabling them to earn extra commission and additional foot traffic by fulfilling Ochama’s orders.
Ochama’s pickup network includes new partners: logistics service provider Viatim, energy provider Shell, chain restaurant Bakhuus and snack bar association VCCO.