In a first-of-its-kind partnership for the logistics sector, Evri has partnered with disability equality charity Scope to promote disability inclusion within the industry and “create lasting and meaningful social change”.
Evri is also launching a range of doorstep delivery improvements for people living with a condition or impairment. The delivery preference enhancements, informed by research conducted with the Research Institute of Disabled Consumers (RiDC), include the ability for disabled consumers to request more time to get to the door and to be able ask the delivery worker to ring the doorbell instead of knocking.
Consumers can add preferences to their account which will apply to every Evri parcel delivery and collection. In addition, Evri is testing a screen reader tool on its website to make it accessible and inclusive with features such as color changes and ADHD support.
Martijn de Lange, CEO at Evri, said, “Our own research shows that one in four people rely on home deliveries to maintain their independence or improve the quality of their life. We are launching exciting new product developments which will improve services for those with accessibility needs.
“I’m also very proud of the commitments we have made today which brings Evri another step closer to becoming the most accessible parcel delivery company. Over the next few years, and beyond, we are dedicated to making sure Evri better serves our communities and is an amazing place to work for all. We aim to make a positive impact on the lives of people with a condition or impairment and create a more inclusive and equitable society.”
Strategic partnership
In its work with Scope, Evri will focus on creating a more accessible and inclusive workplace for both disabled employees and consumers. Scope will support Evri to audit their practices, understand what they need to do to improve, and work with them to create and deliver training packages.
Evri will also donate £125,000 (US$163,500) to support Scope’s mission to create an equal future with disabled people. Scope campaigns to transform attitudes toward disability, tackle injustice and inspire action. It supports over four million disabled people every year by providing information and advice via its helpline and online community and creating employment opportunities.
Amanda Mitchell, executive director of fundraising at Scope, commented, “We are delighted to be partnering with Evri. There are 16 million disabled people in the UK, reflecting a huge proportion of Evri’s customers and workforce. Our employment experts will be working with Evri to support them in becoming a more accessible and inclusive business for their employees and customers. We are encouraged that Evri is prioritizing addressing disability inequality in its business and is committed to learning and improving its practices. It’s only by working together that we will achieve real social change and can create an equal future for disabled people.”