UAE postal operator Emirates Post has received the Amazon Best Carrier of the Year 2022 award in the Middle East and Northern Africa (MENA) region for the second consecutive year.
The company was awarded the honor in recognition of its contributions to the development of the e-commerce industry, exceptional provision of services to customers, transparency in operations, as well as effective coordination between the dedicated teams at Emirates Post and Amazon.
Abdulla Mohammed Alashram, Group CEO at Emirates Post Group, said, “We are proud to receive this award which recognizes our dedication to nurturing the growth of the e-commerce sector and delivering exceptional customer experiences through Emirates Post’s efficient and reliable last-mile delivery solutions. This accolade is attributed to the teams’ exceptional performance and commitment to provide the highest quality services to our customers. At Emirates Post Group, we have a longstanding commitment to providing seamless and transparent services, and we remain focused on exceeding our customers’ expectations and achieving even greater milestones in the future.”
Prashant Saran, director of operations for Amazon MENA, said, “We recognize Emirates Post as our best carrier of the year for their innovative and reliable last-mile services that helped us keep our delivery promise to customers across the UAE. As customer expectations are evolving, Emirates Post has been able to successfully scale its capabilities to deliver a seamless customer experience. This customer-centric approach resonates with Amazon’s own customer obsession and we are excited to further strengthen our partnership in 2023.”
Emirates Post has been handling the delivery requirements of Amazon in the region as one of its primary last-mile solutions partners since 2018.