DHL Express has relaunched its international Same Day service for customers in the UK with emergency delivery needs or items that cannot be sent through the Express network.
With the Same Day service, a shipment will be sent via the fastest available mode of transportation, using DHL’s trusted specialist service providers. The service gives customers access to several features to customize the delivery process based on their specific needs, including having an onboard courier who will hand-carry items from pick-up to drop-off, using dedicated vehicles for shipments that need temperature control, and specialist transportation for dangerous goods.
Available to all customers, Same Day is particularly aimed at businesses that may need to send time-critical documents, medical supplies or spare parts required to prevent costly delays, such as in the aviation, pharmaceutical, automotive and energy sectors.
Duncan Heron, a VP at DHL Express, said, “In the current environment, with pressured supply chains and the increase in just-in-time manufacturing, as well as the need to safeguard brand reputation by delivering on promises, we recognize that an international same-day service is more important than ever.
“Customers booking a Same Day service through us can take advantage of a wide range of trusted suppliers that have all signed up to our rigorous SLAs, so they can rest assured they’re getting the best-possible service in their time of need.”
By relaunching its international Same Day service, DHL is helping its customers meet increasingly high expectations for expedited delivery options. With the Same Day market forecast to grow to US$26.4bn by 2027, DHL’s service will help businesses gain a competitive edge.
The service can be booked through the Support Services Group, a customer’s usual DHL contact or via the new portal for existing DHL customers. The customer portal allows regular customers to benefit from a simplified booking process where they can easily access information on scheduled collections and live tracking for assurance that their consignments will be delivered on time and in full.
For more delivery news, please click here.