DHL Paket has launched two shipping options for international parcel items of business customers: Droppoint delivery and Postal Delivered Duty Paid (Postal DDP).
Droppoint delivery is intended to simplify shipping for business customers by bringing international parcels bound for European destinations to drop-off locations such as parcel lockers or parcel shops. To operate the service, business customers select the delivery option called ‘Closest Droppoint’. However, no specific drop-off location needs to be chosen at the time of posting, as this is taken care of by DHL’s delivery partners in the destination country.
Droppoint delivery has been designed to be easier and cheaper than shipping to a home address. The new service will also offer more flexibility, enabling business customers to decide on a parcel-by-parcel basis whether they want items delivered to the closest Droppoint or the home address. Additionally, DHL has asserted that parcels will reach their destination on the first delivery attempt. The service will be available starting September 1, 2022, for shipments to Denmark only, with Austria joining in November 2022 and Belgium, Sweden and Finland starting January 2023. The service is to be extended to other European countries in the following months.
With Postal DDP, business customer shippers handle all the import duties and taxes for their recipient customers to ensure recipients are not surprised by customs clearance charges upon delivery. In addition, business customers can complete a faster delivery process, as all fees are paid by the customer upfront during the ordering process. Postal DDP can be booked starting September 1, 2022, for parcels shipped to the UK (excluding Northern Ireland). Other destination countries such as Norway, Iceland and Switzerland are set to follow.
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