Author: Helen Norman

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

Terminal dues

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Critics of terminal dues, the practice of reimbursing posts for delivering international mail, say it distorts the market. At its recent congress, the UPU addressed these criticisms. Richard N Williams investigates the proposed changes

December 2, 2016

Homeland security

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The world’s posts hold vast amounts of data, which makes them prime targets for cyberattackers – A fact Australia Post and the USPS know only too well. How can posts better protect their data, customers and staff against cybercrime? Paul Willis reports

December 2, 2016

Future view

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As Postal Technology International celebrates its 20th anniversary in 2016, Brody Buhler, industry lead of the Post and Parcel Business at global consultancy Accenture, provides his view on the postal industry of the past and what the next 20 years hold

November 30, 2016