The US Postal Service has finally released its 10-year plan. But what should the USPS really do? The US Postal Service needs to focus on its core strengths, and back this up with world-class delivery technology. Ian Kerr (Postal Hub Podcast) and Marek Różycki (Last Mile Experts) discuss a strategy for the US postal giant:
- Capitalizing on the USPS’s unrivaled delivery and post office networks
- Parcel Select
- UPS, FedEx and Amazon copying the USPS’s post office network (access points/PUDOs)
- Motivating staff in the last mile and in post offices
- The importance of interactive delivery management (IDM) software
- Improving tech for employees
- Informed Delivery
- Why the US Postal Service should strive to be the best parcel delivery company in the USA
- Better using the post office network to deliver parcels
- Post office opening hours
- Post office fit-outs
- Engaging unions and employees
- Being the deliverer/carrier of last resort
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