UPS is working to increase its delivery density via technology, consolidating parcels for residential delivery addresses. Ian Kerr (Postal Hub Podcast) and Marek Różycki (Last Mile Experts) discuss:
- UPS pilot with one retailer to hold deliveries, with the aim of delivering multiple parcels to one address
- Comparison with Amazon Day
- UPS missed opportunity with out-of-home delivery
- How UPS uses its out-of-home (PUDO) delivery network
- Is the USA an out-of-home market? Could it be?
- The role of technology in delivery options
- ‘Virtual’ consolidation vs consolidating parcels at the delivery centre level
- Educating customers
- Home delivery for e-commerce
- Also… the mystery of Ian’s t-shirt!
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Ian Kerr is the founder and host of the Postal Hub Podcast, the weekly podcast for the postal and delivery sectors.
Marek Różycki is managing partner at Last Mile Experts, specializing in CEP and e-commerce last-mile advisory.