Global logistics service provider J&T Express has hit a new milestone, handling over 100 million parcels worldwide in just a single day during this year’s Double 11 shopping festival in China and Southeast Asia on November 12.
Parcel volumes in China during the Double 11 peak (October 20-November 12) hit a daily average of 66 million – a 25% increase year-on-year (YoY) and setting a new record. Meanwhile, in Southeast Asia, the daily average parcel volume from November 1 to 11 exceeded 15 million, marking an impressive 73% YoY growth.
“J&T Express exceeding 100 million global parcels handled in a single day during Double 11, setting a historic record, demonstrates our robust operational capabilities and unwavering commitment to serving our global customers,” said Charles Hou, vice president of J&T Express. “We will continue to invest in infrastructure and resource allocation across various markets, focusing on network optimization and service enhancement to ensure efficient and reliable logistics services for global users during peak seasons, meeting the ever-growing global market demands.”
Adding capacity
In anticipation of the expected surge in parcel volumes, J&T Express implemented early preparations including upgrading and renovating 32 sorting centers across China, expanding operating areas and improving timeliness. Over 600 distribution hubs and outlets were also upgraded across the country, with over 400 sets of automated equipment deployed to enhance operational capacity and effectively manage the peak parcel volume.
To prepare for the increase in e-commerce parcels in Southeast Asian markets, J&T Express Vietnam deployed over 300 trucks and constructed its largest sorting center in North Vietnam, equipped with advanced operating technology and equipment. This center boasts a parcel handling accuracy rate of 99.99%, significantly enhancing operational efficiency.
In Thailand, J&T Express upgraded four sorting centers and five distribution hubs, adding over 13 sets of automated equipment to boost operational capacity. As a result, the peak processing capacity of sorting centers increased by approximately 25%, and the distribution hubs saw a 20% improvement. Furthermore, J&T Express Thailand expanded its sorting area by approximately 19,000m2, added over 900 transportation vehicles and recruited over 3,800 personnel to meet the growing demand from the sorting, delivery and customer service sectors.