Ochama, the European omni-channel retail brand of JD.com, has opened a new automated warehouse in Poland, with the intention of boosting operational efficiency and enhancing customer experience in Europe.
The new 27,000m2 warehouse is located near the Polish-German border and utilizes a flexible goods-to-person system to improve picking efficiency to three times that of a traditional approach. The facility enables Ochama to achieve 48-hour fulfillment across Poland, with some orders eligible for same-day delivery, while also raising the 48-hour fulfillment rate in Germany to 80%.
Additionally, the warehouse utilizes a rooftop photovoltaic power system and new energy forklifts, underscoring Ochama’s commitment to sustainability.
The new warehouse, alongside Ochama’s five other warehouses in the Netherlands and France, will serve customers across 24 European countries. Ochama deploys products closer to customers through its regional distribution strategy, reducing delivery times and enhancing service efficiency.