Andries Retief has been appointed the new chief commercial officer (CCO) for the EMEA region (Europe, Middle East and Africa). His immediate focus will be on the peak season, one of the biggest annual challenges for the logistics industry.
He explained, “We anticipate the peak period starting earlier this year where our e-commerce and omni-channel returns operations, including aftermarket business, serve in full gear. The primary focus will be ensuring scalable capacity for our customers through our network of warehouses, transportation and value-added services to quickly accommodate fluctuating volumes.
“Our goal is to collaborate closely with our customers to develop sustainable supply chain strategies, through our lead logistics partner offering, that allow businesses to confidently navigate the surge in demand during one of the most demanding times of the year.”
Retief also intends to focus on enhancing offerings for smaller web shops with the DHL Fulfillment Network. “I’m excited to bring my extensive market experience to the EMEA region,” he confirmed. “With the growth opportunities here, from multi-sector industries, strategic locations to rapid urbanization and increasing consumer demand, our customers rely on our solutions to simplify and scale their contract logistics operations.”
Retief assumed his new role on September 1, 2024, and reports directly to Hendrik Venter, CEO of DHL Supply Chain EMEA.