The 2024 Gartner Magic Quadrant for Third-Party Logistics report, which offers actionable, objective insight to executives and their teams, has named two DHL business units as leaders in the sector – DHL Supply Chain and DHL Global Forwarding.
According to Oscar de Bok, Global CEO DHL Supply Chain, the company’s diversified product offerings, commitment to accelerated digitalization and sustainability were responsible for its positioning as a leader in the report. The company is both the ‘highest in ability to execute’ and ‘furthest in completeness of vision’ in the 2024 report.
“As the dynamics of supply chains shift, they’ve become a critical differentiator for businesses of all sizes, from SMEs to global corporations,” de Bok said. “We recognize this transformation and are focused on equipping our customers with data-driven expertise to build resilient supply chains.
“Our investments in AI-powered models translate to actionable insights that empower our customers to proactively identify and mitigate potential disruptions as well as capitalize on opportunities. Furthermore, our ever-expanding global network ensures seamless operations across the world and helps to withstand geopolitical shocks. By combining these elements with a dedication to understanding our customers’ specific needs, we are not just a service provider but a strategic partner.”
De Bok believes that the Gartner Leader recognition underscores the strength of DHL in a time when supply chains continue to be impacted by economic and geopolitical headwinds.
“Our product offering provides solutions for today’s supply chain challenges while also anticipating future trends and demands,” he said. “Our value-added services in real estate solutions, e-commerce, service logistics, returns logistics and packaging help our customers to better streamline their supply chain while enjoying greater visibility.”