In response to declining mail volumes and the growing need for cost-effective and innovative parcel solutions, PostNord Sweden is deploying its first ‘Hybrid Box’ that will enable customers to post letters and send and collect parcels.
The Hybrid Box is designed to handle postal items up to 3cm thick in C4 envelopes and is positioned at an accessible height of 120cm, with the ability to adjust to further increase accessibility.
The Hybrid Box is designed to deliver parcels and handle returns, and function as a “priority mailbox” with daily emptying (Monday to Friday), ensuring improved service and accessibility. It will be emptied once a day in connection with parcel delivery using the post’s Svanen-certified e-commerce transportation.
The deployed Hybrid Box is a test under evaluation and if successful, could replace thousands of traditional mailboxes, improving accessibility and service levels in a cost-effective manner across Sweden.
PostNord follows several other operators combining parcel and letter mail services, including Latvian Post.
Watch an exclusive analysis piece from Marek Rozycki and Gary Winter on the growing trend here.