UK and EU retailers will be able to expand their market reach and improve cross-border e-commerce delivery processes thanks to a strategic alliance between FedEx Express and Zonos.
By leveraging Zonos’s cross-border technology and FedEx’s logistics network and services, customers will be able to eliminate unexpected charges and reduce shipping delays as Zonos’s automated solutions enable shoppers to pay all duties, taxes and fees at checkout. This approach ensures packages are shipped fully prepaid with no unexpected costs upon delivery.
The customs clearance process will also be expedited thanks to the automatic generation of Harmonised System (HS) codes and accurate customs documentation, reducing the risk of packages being held.
Additionally, this collaboration offers solutions to automate compliance for cross-border tax scheme collection and remittance, and the EU’s Import Control System 2 (ICS2) requirements, simplifying the regulatory landscape for retailers.
“By joining forces, FedEx and Zonos are paving the way for e-commerce businesses to navigate the complexities of cross-border trade,” explained Stijn Meeus, FedEx Express e-commerce managing director. “This collaboration enables our customers to ship more easily and transparently internationally and improve the recipient experience. Together we’re unlocking the true potential of e-commerce, one simplified journey at a time.’’
Clint Reid, founder and CEO of Zonos, added, “Cross-border e-commerce is complicated, but with the FedEx alliance, we are taking one more step in making it simpler and easier while enhancing the customer experience and driving growth for our retailers.”