Asia Pacific Post Cooperative, the non-governmental organization representing and supporting 28 postal operators across Asia and the Pacific, has announced the launch of Asia Pacific Post Cooperative XBR, a delivered duty paid (DDP) solution powered by Zonos.
This innovative DDP solution enhances the customer experience by removing the complexities of delivered duty unpaid (DDU) shipments. XBR simplifies customs compliance, increases operational efficiency for postal services and improves the customer experience by removing barriers to delivery.
Sid Hart, managing director at the Cooperative, commented, “Working in collaboration with Zonos, we’ve tailored a solution that addresses one of the most pressing challenges in the postal industry while catering to the wide diversity of the Cooperative’s membership.
“From a Cooperative perspective, this touches all our mission points. It drives volume to members, fixes a real operational problem and enhances cooperation among the members and wider industry. To have members committed to a trial before we had even put ink to paper was a great testament to the potential of this partnership for the Cooperative and wider postal sector.”
Clint Reid, CEO and founder of Zonos, said, “Working in collaboration, Zonos and Asia Pacific Post Cooperative have enabled posts to sign up for the APP’s XBR solution, opening up thousands of merchants to Asia Pacific Posts for postal DDP for the first time. This relationship is key to our partnership with the USPS. Also, any post at any origin can now offer DDP to e-commerce merchants shipping to and from Asia-Pacific for the first time.
Key features and benefits
- Operational efficiency: APP XBR offers automated notifications for goods that require payments, making it easier for postal services to manage their operations.
- Customer experience: APP XBR delivers a seamless, precleared customer experience, enhancing satisfaction and building trust.
- Cost-effectiveness: With no upfront costs and the opportunity to reduce handling fees, APP XBR aims to be a financially viable solution for postal services.
- Customs compliance: The solution provides precise duty and tax calculations, specific post-clearance rules and prohibited goods data, enabling smooth customs processes.