Hermes Germany has unveiled its plans to expand the number of Hermes PaketShops in the country from 15,000 to 20,000 by 2020. Most of the new stores will be opened in metropolitan areas, helping to increase the density of pick-up and drop-off locations available to customers. To achieve the widest possible network coverage, Hermes also plans strategic partnerships with retail chains.
In addition, all Hermes PaketShops will receive new scanner technology from the electronics manufacturer Zebra Technologies by spring 2018. This is intended to speed up and simplify on-site parcel processing.
Thomas Horst, managing director sales, Hermes Germany, said, “When we opened the first parcel shops in kiosks, supermarkets and other shops in 1999, we were a pioneer in the industry. In the meantime, all major parcel services have followed suit.
“Our ideal is a PaketShop network, in which the customer does not have to go more than five minutes to reach the next collection point. The closer our stores are to the customer and the longer they open, the more attractive it becomes for the customer to use them.
“Delivery to the front door is time-consuming, expensive and causes traffic and emissions. Consolidated delivery to parcel shops means that more parcels can be delivered with significantly fewer trips in a very short time. Traffic and emissions would be reduced and delivery times shortened.”
February 14, 2018